Privacy Policy

Last updated: April 1, 2026

1. Information We Collect

When you create an account or use SearchRank AI, we may collect:

  • Account information (name, email address, company name)
  • Billing information processed securely through our payment provider
  • Brand names, prompts, and search queries you configure for monitoring
  • Usage data such as pages visited, features used, and session duration

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve SearchRank AI services
  • Run your configured prompts across AI search engines and deliver visibility reports
  • Send service-related communications and product updates
  • Process payments and manage your subscription
  • Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate our platform (e.g., cloud hosting, payment processing, email delivery). These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your account data for as long as your account is active. Monitoring data (AI search results, citation history) is retained according to your plan. You can request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Cookies

We use essential cookies to keep you logged in and maintain your session. We may use analytics cookies to understand how our service is used. You can control cookie preferences in your browser settings.

8. Contact

For privacy-related inquiries, contact us at [email protected].