Our Security Commitment
At SearchRank AI, protecting your data is our top priority. We implement comprehensive security measures to ensure your brand monitoring data remains confidential, secure, and available when you need it.
Infrastructure Security
Cloud Infrastructure
- Hosted on enterprise-grade cloud providers (AWS)
- Distributed across multiple availability zones
- Automatic failover and redundancy
- Regular security audits and penetration testing
Network Security
- DDoS protection at the edge
- Web Application Firewall (WAF)
- Network segmentation and isolation
- Intrusion detection and prevention systems
Physical Security
- Data centers with 24/7 security monitoring
- Biometric access controls
- Environmental controls and fire suppression
- Redundant power and cooling systems
Data Encryption
Data in Transit
Protocol: TLS 1.3
Cipher Suites: AES-256-GCM
Certificate: EV SSL Certificate
HSTS: Enabled with long max-age
Perfect Forward Secrecy: Enabled
Data at Rest
Algorithm: AES-256
Key Management: AWS KMS
Database Encryption: Transparent Data Encryption (TDE)
Backup Encryption: AES-256 with separate key rotation
Key Management
- Automated key rotation (90-day cycle)
- Hardware Security Modules (HSM) for key storage
- Strict access controls on encryption keys
- Audit logging for all key operations
Application Security
Secure Development
- Security training for all developers
- Secure coding standards and guidelines
- Automated security scanning in CI/CD
- Regular code reviews with security focus
Vulnerability Management
- Regular vulnerability scanning
- Dependency monitoring and updates
- Penetration testing (annual third-party)
- Bug bounty program
Authentication Security
- Secure password hashing (bcrypt with salt)
- Two-factor authentication support
- Session management and timeout policies
- Brute force protection and account lockout
Access Control
Principle of Least Privilege
Team members have minimum access needed:
- Role-based access control (RBAC)
- Granular permission settings
- Regular access reviews
- Automatic de-provisioning
Internal Access
- Multi-factor authentication required for all staff
- VPN access for remote work
- Background checks for employees
- Security awareness training
API Security
- API key authentication
- Rate limiting per key
- IP whitelisting available
- Detailed API access logging
Data Protection
Data Isolation
Your data is isolated from other customers:
- Logical separation in multi-tenant environment
- Unique encryption keys per account
- No data mixing between accounts
Backup Security
- Automated daily backups
- Encrypted backup storage
- Geographically distributed backup locations
- Regular backup restoration testing
Secure Data Deletion
When you delete data:
- Immediate soft delete (30-day recovery window)
- Permanent deletion after recovery period
- Cryptographic erasure where applicable
- Deletion confirmation and audit trail
Monitoring and Incident Response
24/7 Monitoring
- Real-time security monitoring
- Anomaly detection systems
- Automated alerting for suspicious activity
- Security Operations Center (SOC)
Incident Response Plan
- Detection and identification
- Containment and eradication
- Recovery and restoration
- Post-incident analysis
- Customer notification (if required)
Breach Notification
In the unlikely event of a data breach:
- Notification within 72 hours
- Clear communication of impact
- Remediation steps provided
- Ongoing updates until resolution
Security Features for Your Account
Available Security Controls
- Two-factor authentication
- Session activity monitoring
- IP restriction for API access
- API key rotation policies
- Audit logs for account activity
Security Recommendations
- Enable two-factor authentication
- Use strong, unique passwords
- Regularly rotate API keys
- Monitor account activity logs
- Review connected applications
- Keep contact information current
Security Certifications
Our security practices are validated by:
- SOC 2 Type II certification
- ISO 27001 compliance
- Regular third-party audits
- Annual penetration testing
Reporting Security Issues
If you discover a security vulnerability:
- Email [email protected]
- Provide detailed description
- Include steps to reproduce
- We'll acknowledge within 24 hours
Learn about how we handle your information in Privacy Practices.